How to find an improved successor to your favorite PCR kit – Everything you need to know
We are bringing you new and improved versions of your favorite QIAGEN PCR kits. To this end, various old product lines, as listed above, will be sequentially phased out. The successor kits have been thoroughly validated and are already in use by customers worldwide. We will continue communicating via kit stuffers, emails to end-users and purchasers, and alerts appearing on product catalog pages.
- Phased-out products will be sold after the discontinuation date, but only until stocks last.
- Check out the product-specific tabs above for the discontinuation date, detailed product list and successor product highlights.
- To learn more and check the availability of trial kits, please visit the catalog page of a successor product at www.qiagen.com.
- To renew your existing quote or discuss ordering conditions, reach out to your local QIAGEN representative.
- For technical support, you can also reach us at: www.qiagen.com/techsupport-web or use the chat feature.
General FAQs – Find answers to some of the most frequently asked questions
How does the performance of the successor kit compare to my currently used kit?
QIAGEN has developed the successor kits to improve both performance and handling, speed, or other features over the precursor version. Please visit the catalog page of the successor kit to learn about these features or to download the protocol.
The 'Product Details' tab, particularly the ‘Performance’ paragraph and the ‘Supporting data and figures’ section, will contain performance and comparison data versus the precursor and other commonly used PCR kits.
You can also download the respective product profiles from the ‘Resources >> Brochures & Guides’ section.
How can I request a trial kit of the successor kit?
Please visit the catalog page of the successor kit to learn about these features and click the "request trial kit" link. This will automatically create a request form and submit your request. Please note: rules and legal requirements for providing trial kits might differ in your country.
How do I ensure the optimal performance of the successor kit?
As a general rule, please follow the protocol of the successor kit. It has been optimized for the newly developed kit composition and provides various benefits like increased speed, yield and specificity. You will only benefit from these improvements when following the recommended protocol. Refrain from copy-pasting protocols from other or older kits.
If you should have any technical questions, our technical service team is happy to support you.
I'm using the older QIAGEN kit in a validated procedure, or a customized version, and cannot easily change my lab routine. How can I ensure a seamless transition?
Please contact your QIAGEN account manager or contact us directly if the phase-out of the kits mentioned above creates significant issues. We are very willing to support the continuous performance of your laboratory routine and are confident in finding the right solution. Please let us know what your requirements or issues are at www.qiagen.com/techsupport-web or use the chat feature.
What are my ordering conditions for the successor kit?
Terms and conditions apply as listed on the catalog pages. If your institution or account has specific agreement or requirements, please contact your QIAGEN account manager. Any exclusive agreement requires implementation via proper quoting and setup before becoming active in our ordering system.
More FAQs
Questions still unanswered? Check out our product FAQs page and use the search function to find more answers.