Product Warranty and Satisfaction Guarantee*

QIAGEN guarantees the performance of all products in the manner described in our product literature. The purchaser must determine the suitability of the product for its particular use. Should any product fail to perform satisfactorily due to any reason other than misuse, QIAGEN will replace it free of charge or refund the purchase price. We reserve the right to change, alter, or modify any product to enhance its performance and design. If a QIAGEN product does not meet your expectations, return it to us. We will credit your account or exchange the product as you wish. See the Returns section for details.

THE GUARANTEE STATED ABOVE IS IN LIEU OF ANY OTHER WARRANTY OR GUARANTEE, EXPRESSED OR IMPLIED, ARISING BY LAW OR OTHERWISE. QIAGEN MAKES NO OTHER WARRANTY OR GUARANTEE, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCE SHALL QIAGEN BE LIABLE FOR ANY DIRECT INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSS, DAMAGE, OR EXPENSE DIRECTLY OR INDIRECTLY ARISING FROM THE USE OF THE PRODUCT, EVEN IF QIAGEN KNEW OF THE POSSIBILITY OF SUCH LOSS, DAMAGE, OR EXPENSE.

All terms and conditions are subject to change without prior notice. For more information about the terms and conditions of sale, please review our invoices. If you have questions about product specifications or performance, call our Technical Service department at 800-DNA-PREP (800-362-7737).

Product Use Limitations

Some QIAGEN products may be used in clinical diagnostic laboratory systems after the laboratory has validated their complete systems as required by the Minister of Health of Canada or the appropriate regulatory authorities in other countries. All due care and attention should be exercised in the handling of the products. We recommend all users of QIAGEN products to adhere to the NIH guidelines that have been developed for recombinant DNA experiments, or to other applicable guidelines.