Check to be sure you are using the correct login email. If you used the correct login email, use the password reset function to create a new password.

My QIAGEN account - Related links that may help:

• I reset my password but didn't receive the password recovery email? What should I do?
• I registered for My QIAGEN but didn’t receive the activation email. What should I do?
• I registered my instrument in My QIAGEN but it is not yet available in my dashboard. How can I see it?
• How do I change my login email address?
• How can I create a My QIAGEN account?
• How can I change the country of my My QIAGEN account?
• How can I unsubscribe from marketing emails?
• How can I register an instrument in my My QIAGEN account?
• How can I delete my customer account?
• What do I need to register for a My QIAGEN account?
• Where do I get a QIAGEN customer number?